Frequently Asked Questions
Everything you need to know about shopping at Guyker
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can range from 7-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return and receive a Return Merchandise Authorization (RMA) number.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of the items in your cart.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
Are your products covered by a warranty?
Yes, all Guyker products come with a standard 12-month warranty against manufacturing defects. This does not cover damage resulting from improper installation or normal wear and tear.